Terms of service

Terms of Service

Last Updated: 13 March 2026

Overview

Welcome to Infinity Clocks! The terms "we", "us" and "our" refer to Infinity Clocks. Infinity Clocks operates this store and website at infinityclocks.com.au, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Infinity Clocks is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Contact Information

Trading Name: Infinity Clocks
Business Structure: Sole Trader
ABN: 85 224 569 709
Email: peter@infinityclocks.com.au
Website: https://infinityclocks.com.au
Mailing Address: P.O. Box 153, Toowong QLD 4066, Australia
Business Hours: Monday to Friday, 8:00 AM – 6:00 PM AEST

1. Use of Our Services

By accessing or using our Services, you represent and warrant that:

  • You are at least 18 years of age or have the consent of a parent or guardian
  • You will use the Services only for lawful purposes and in accordance with these Terms
  • All information you provide to us is accurate, current, and complete
  • You will maintain the security of your account and password

2. Products and Services

Product Information

  • We make every effort to display our clocks and products as accurately as possible
  • Colours may vary slightly due to monitor settings and photography
  • Product specifications, dimensions, and features are provided in good faith but may be subject to change
  • We reserve the right to limit quantities or discontinue products at any time

Pricing

  • All prices are displayed in Australian Dollars (AUD) and include GST where applicable
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • The price charged will be the price displayed at the time of order confirmation

Product Availability

  • Products are subject to availability
  • If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative

3. Orders and Payment

Placing Orders

  • When you place an order, you are making an offer to purchase products subject to these Terms
  • We reserve the right to accept or decline any order
  • Order confirmation does not guarantee acceptance; acceptance occurs when we dispatch your order

Payment

  • Payment is required at the time of purchase
  • We accept major credit cards, debit cards, and other payment methods as displayed at checkout
  • All transactions are processed securely through Shopify Payments or our approved payment providers
  • You authorize us to charge your payment method for the total amount of your order

Order Cancellation

  • You may cancel your order within 24 hours of placement by contacting us at peter@infinityclocks.com.au
  • We reserve the right to cancel orders for reasons including product unavailability, pricing errors, or suspected fraud

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about delivery times, costs, and processes.

  • We ship Australia-wide
  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery
  • You are responsible for providing accurate shipping information

5. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

Key points:

  • 30-day return period for eligible items
  • Items must be unused and in original condition
  • Return shipping costs apply for change-of-mind returns
  • Damaged or faulty items are covered at no cost to you

6. Intellectual Property

Our Content

  • All content on our website, including text, images, logos, graphics, and product descriptions, is owned by Infinity Clocks or our licensors
  • You may not copy, reproduce, distribute, or create derivative works without our written permission
  • Product images and brand names belong to their respective manufacturers

Your Use

  • You may view and print content for personal, non-commercial use only
  • Any unauthorized use may violate copyright, trademark, and other laws

7. User Accounts

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use
  • We reserve the right to suspend or terminate accounts that violate these Terms

8. Prohibited Activities

You agree not to:

  • Use the Services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Transmit viruses, malware, or harmful code
  • Impersonate any person or entity
  • Collect information about other users without consent
  • Use automated systems (bots, scrapers) without permission

9. Limitation of Liability

To the maximum extent permitted by Australian law:

  • Our Services are provided "as is" without warranties of any kind
  • We do not guarantee uninterrupted, error-free, or secure access
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product or service in question

Australian Consumer Law

  • Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, warranties, or other rights you may have under the Australian Consumer Law or other applicable laws
  • Our goods come with guarantees that cannot be excluded under Australian Consumer Law

10. Indemnification

You agree to indemnify and hold harmless Infinity Clocks, its owner, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of another party

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

12. Third-Party Links and Services

Our website may contain links to third-party websites or services:

  • We are not responsible for the content or practices of third-party sites
  • Your use of third-party services is at your own risk
  • We do not endorse or make representations about third-party sites

13. Modifications to Terms

We reserve the right to modify these Terms at any time:

  • Changes will be effective immediately upon posting
  • Your continued use of the Services constitutes acceptance of modified Terms
  • Material changes will be communicated via email or website notice
  • We encourage you to review these Terms periodically

14. Governing Law and Dispute Resolution

Governing Law

  • These Terms are governed by the laws of Queensland, Australia
  • You submit to the non-exclusive jurisdiction of the courts of Queensland

Dispute Resolution

  • We encourage you to contact us first to resolve any disputes informally
  • If informal resolution fails, disputes may be resolved through mediation or arbitration before court proceedings

15. Severability

If any provision of these Terms is found to be invalid or unenforceable:

  • The remaining provisions will continue in full force and effect
  • The invalid provision will be modified to the minimum extent necessary to make it valid

16. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Infinity Clocks regarding the use of our Services.

17. Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

Infinity Clocks
P.O. Box 153, Toowong QLD 4066, Australia
ABN: 85 224 569 709
Email: peter@infinityclocks.com.au
Website: https://www.infinityclocks.com.au
Business Hours: Monday to Friday, 8:00 AM – 6:00 PM AEST