Shipping & Delivery

Do you offer free shipping?

Yes! We offer free shipping Australia-wide on all orders. Your clock will be carefully packaged and delivered right to your door.

How long does delivery take?

Most orders are dispatched within 1-2 business days. Delivery times vary by location but typically take 3-7 business days within Australia.

Do you ship internationally?

Currently, we focus on serving our Australian customers with the best possible service. International shipping may be available for select items - please contact us for more information.

Returns & Exchanges

What is your return policy?

We offer a 30-day easy returns policy. If you're not completely satisfied with your clock, you can return it within 30 days of delivery for a full refund or exchange.

How do I return an item?

Simply contact our customer support team at peter@infinityclocks.com.au, and we'll provide you with return instructions and a return label. Items must be in original condition with all packaging.

Product Information

Are your clocks battery-operated or electric?

Most of our clocks are battery-operated for easy installation anywhere in your home. Specific power requirements are listed on each product page.

What type of batteries do the clocks use?

Battery requirements vary by model and are specified on each product page. Most commonly use AA batteries, which are widely available.

Do the clocks come with mounting hardware?

Yes, most wall clocks include mounting hardware for easy installation. Detailed installation instructions are included with your clock.

Are the clocks silent or do they tick?

Many of our clocks feature silent sweep movements for quiet operation. Check individual product descriptions for specific movement type information.

Orders & Payment

Do you have any discounts or promotions?

Yes! Buy any 2 clocks and get 10% off automatically at checkout. No discount code needed — the discount applies automatically when 2 or more clocks are added to your cart.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods through our checkout. All transactions are processed securely.

Is it safe to shop on your website?

Absolutely! We use industry-standard SSL encryption to protect your personal and payment information. Your security is our priority.

Can I modify or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible at peter@infinityclocks.com.au. Once an order has been dispatched, we may not be able to make changes.

About Our Clocks

Are your clocks suitable for all rooms?

Yes! We offer clocks designed for every space - from kitchens and living rooms to offices and bedrooms. Browse our collections to find the perfect match for your décor.

How do I choose the right size clock?

Consider your wall space and viewing distance. As a general guide, larger rooms benefit from clocks 30cm or larger, while smaller spaces work well with 20-30cm clocks. Dimensions are provided on each product page.

Customer Support

How can I contact customer support?

Our friendly support team is here to help! You can reach us at peter@infinityclocks.com.au and we'll respond promptly to assist you.

Do you offer gift wrapping?

Not currently.